How it Works

How it Works

CARING ENVIRONMENT

CARE is what a patient experiences. Ultimately,  it is reflected as Doctors Who CARE. 

CARE BEYOND PRACTICE

CARE manifests at every touch point and it is the Sum Total of everything our medical practice stands for.

A visit to iScript Practice

Appointments & Walkins

We welcome both Appointments and Walk-in.

Appointments always get precedence, and we encourage booking online using our App or by visiting our website.

Walk in are seen on first-come-first-served basis unless there is an emergency, in which case the Triage system is used to determine cases that require urgent attention.

We also give precedence to the young and elderly.

Paperless Environment

At iScript.health, you do not need to fill in any paperwork when visiting our practices. We do not keep any paper files, or printed material on our premises. This helps us to not only be environmentally friendly, but also remove all the space and time constrains associated with traditional patient records.

iScript IT system is State-of-Art EMR (Electronic Medical Records) for all your medical records, billing to the Medical Aids and Financial system.

Efficient Service

Minimizing on paperwork saves on time and increases operational efficiency that leads to better pricing on our services. This also leads to faster turn-around time and faster delivery of our services, therefore reducing waiting time at the reception. 

Our staff members are well trained to use the IT system quickly and with ease to allow you more time to be spent with the doctor looking after your health concerns.

The IT system is fully integrated with your appointment, medical visit, scripting, laboratory results, etc.

Documents provided by patients are scanned and stored in the systems’ medical records for ease of retrieval.

Unique & Efficient Approach

Medical Aid Billing

Your medical details are captured on the IT system once and will always be available for your next visit and all subsequent visits in our practice(s). Once captured, your medical file is available across all our clinics and a visit to any of our practices in future will not require any additional paperwork. Verification of your medical aids, funds available and billing is done while at the practice.

Telehealth Consultation

Telehealth is delivery of iScript CARE services through digital communication technologies. The key goal is to increase our Accessibility to healthcare for those with limited mobility, cost of transport and time constrains for patients living far from our physical establishment.

Payment of Services

iScript Services are Affordable and therefore contracted to almost ALL Medical Aids. We therefore accept most Medical Aids that you and your family belong to. We also accept all forms of Cash Payments for your convenience. iScript offers a wide range of payment services to increase our Accessibility.

common questions

iScript.health is a GP practice that offers affordable, accessible, and quality healthcare services to medium to mid-to-low-income earners in South Africa. We provide a range of healthcare services, including preventative care, chronic disease management, mental health services, and more. Our state of the art systems and processes make it easy and convenient for patients to receive the care they need. Our mission is to provide affordable and quality healthcare to all our patients, regardless of their income level.

The general medical consultation service at iScript.health typically lasts between 15 to 30 minutes.

The service offers a comprehensive examination, diagnosis, and treatment for a wide range of conditions, including headaches, fever and flu, back and neck pain, abdominal pain, vomiting and diarrhea, bee and insect stings, bites and allergic reactions, minor injuries, and asthma.

Pediatrics is a branch of medicine that focuses on the health and well-being of infants, babies, children, and adolescents. iScript.health offers a range of pediatric care services, including treatment for illnesses, infections, injuries, developmental assessments, and immunizations.

Acute conditions are health problems that appear suddenly and require prompt medical attention. They can include a wide range of symptoms and medical problems, and iScript.health provides medical services for individuals experiencing acute conditions in different body systems.

Routine care screening and annual medical check-ups are recommended to help individuals maintain good health and detect potential health problems early on. The check-up typically includes important screenings such as blood pressure, blood sugar, and ECG tests.

iScript.health offers a range of minor procedures, including excision of skin lesions, suturing of lacerations, removal of foreign bodies, applying casts and splints for fractures and severe pains, and incision and drainage of abscess. These procedures are performed by experienced medical professionals at iScript.health’s facility.

Our state-of-the-art systems and processes enable us to provide comprehensive care, including preventative care, chronic disease management, mental health services, and more.

What sets us apart is our commitment to health equity and reducing health disparities by making quality healthcare accessible to all, regardless of income level.

Our mission is to empower our patients to take control of their health and wellbeing through education, support, and innovative care.

The cost of therapy can vary depending on a variety of factors, including the type of therapy, the length of the sessions, and the therapist’s qualifications and experience. At iScript.health, we believe that everyone should have access to high-quality therapy services, which is why we offer affordable pricing options and work with patients to find a payment plan that works for them.

The R390 consultation fee at iScript.health includes a comprehensive examination, diagnosis, and treatment for a wide range of conditions, as well as basic medication. Our services are priced right for the local community, and we strive to provide affordable and accessible medical care to all our patients.

Yes, iScript.health accepts all modes of payment, including Medical Aid, Cash, Card, eWallet, EFT, and Layup. We believe that everyone should have access to quality medical care, regardless of their payment method.

To schedule an appointment with iScript.health, you can call our office at 011 392 6199 or visit our website at iscript.co.za. Our friendly staff will be happy to assist you in scheduling an appointment that is convenient for you. We look forward to providing you with exceptional medical care and service.